Arrow rose gold necklace

ISHU Jewellery is made from 925 sterling silver. A beautiful precious metal that does need a little love and care to keep it at its best.

Tarnish is caused by a reaction with sulphur that naturally occurs in the air. Tarnished silver will turn a darkish grey-black colour and is most easily removed when it first becomes visible.

Sterling silver will naturally tarnish with exposure to the air, environment, perfumes, moisturisers, hairspray, soaps and perspiration etc. These are obviously a fact of life so regular cleaning will help keep your silver sparkling.

5 easy ways to keep your silver jewellery at it's brilliant best:

1. Make accessorising the last finishing touch – Select your jewellery after you have applied make-up, perfume and hairspray to avoid unnecessary contact with these chemicals.

2. Do not swim or shower in your jewellery.

3. Remove your jewellery before exercising - wrestling with a wayward necklace mid downward dog is not a good look anyway!

4. You may want to show off your jewellery on the beach but the direct sunlight, sand and salt water won't do it any favours, save it to wow when having cocktails later.

5. Storage is king! Continue reading for our guide to putting your jewellery to bed.

Cleaning your Sterling Silver Jewellery

Your silver jewellery will love:
Silver jewellery with no gemstones or pearls can be washed in warm water with a mild detergent. Completely dry with a soft lint free, or nonabrasive cloth before storing. Please don't use your kitchen paper towel to dry as this can scratch your silver!

If you have discovered some older Sterling Silver jewellery that has been unloved for a while, you can lavish it with warm soapy water and gently use a soft natural bristle toothbrush to clean, dry throughly as above.

If you need something a little more robust try a polish specifically for silver like Silvo (i.e not Brasso or pledge!). Simply shake well, apply with a soft cloth and leave to dry. Gently rub off with a clean soft cloth and get ready to discover some serious sparkle.

Specialist silver polishing cloths are also ideal companions to your jewellery. 100% cotton infused with special silver cleaners. These clever silver dusters will help bring your jewellery back to life on a daily basis, essentially lifting off dirt, grease and fingerprints. Simply rub over your jewellery...and voila gleaming jewellery!

And 2 things your silver jewellery should run screaming from...

Silver Dips - we don't recommend the use of silver 'dips' or liquids as these work by dissolving the silver sulphide and can damage the surface of the silver and wear it down over time. Even though cleaners might give a temporary shine, the pieces will tarnish much more quickly and have to be cleaned more frequently once you have broken down the surface.

Toothpaste – Being a mild abrasive it can help to eliminate minor scratches but if not used properly we have found it can damage and scratch your silver and leave a dull film. A safer option for removing scratches on your jewellery is to have it professionally polished.

Storing your Sterling Silver Jewellery
• Sterling Silver loves somewhere cool, dark and moisture free to live.
• Give your jewellery a little love with a silver polishing cloth after wearing and before putting away.
• Fasten all of your chains to stop them getting tangled, always fasten any extender chains on the last hole.
• Store your jewellery in an airtight jewellery box or even in little airtight ziplock bags or soft pouches and always separately as they can scratch each other.

Orders are normally processed in 5-7 business days (Monday - Friday). Pre-order items, for example, may take longer.

We work hard to get your order to you as quickly as possible; however, due to unforeseen situations, it may take a little longer. In this event, we'll notify you as soon as possible.

Order Tracking
When your order ships from our warehouse, you will receive an email with the shipment tracking number. Our tracking website can be used to keep track of it.

Payment Method
During checkout, you can use our payment gateway to pay with all major VISA or MASTERCARD credit/debit cards, as well as payment wallets like GooglePay and PayTM. At the moment of purchase, INR (Indian National Rupee) is accepted as payment. The price includes all duties and taxes.

Return Policy
We always aim to make sure our customers love our products, but we don't have a return/exchange policy. We'll accept returns if the product is damaged and informed to us within 7 days.

If your order is eligible for a return, please keep the packaging ready to return your order and include the original invoice. Please contact our customer service team and we will arrange for a return shipment. If our logistics partner does not provide a return facility in your area, you can use your own logistics partner and ship it to our warehouse. Taxes and tariffs, as well as shipping and handling charges, are non-refundable.

 

We always aim to make sure our customers love our products. We'll accept returns if the product is damaged and informed to us within 7 days.

If your order is eligible for a return, please keep the packaging ready to return your order and include the original invoice. Please contact our customer service team and we will arrange for a return shipment. If our logistics partner does not provide a return facility in your area, you can use your own logistics partner and ship it to our warehouse. Taxes and tariffs, as well as shipping and handling charges, are non-refundable.